How to Buy
Special Rules on
Ordering Pure Encapsulations Products
Special conditions apply in case of pure
encapsulations products (as mandated by the
The items purchased are only for the private use of
the purchaser. It should not be resold to any one else
or sold through other medium such as eBay etc. You can
place an order for a friend or relative at their request
for personal use. (such as an older relative who is not
comfortable in placing orders on line.)
We reserve the right to restrict the number of items
ordered. The standard practice is to restrict you to a 3
month supply. We will soon offer, monthly shipment
program under which you can ask that the medications
that you normally take can be reordered or refilled
automatically. This way you can just order what you need
and avoid the danger of items sitting on your medicine
cabinet and getting spoiled.
We can ship Pure Encapsulations Products only to US
addresses (50 states and Puerto Rico) due to
We sell Pure Encapsulations products at the lowest
prices legally permitted by the manufacturer. No one can
sell these products at prices cheaper than what we
offer. If you see someone offering any Pure
Encapsulations products at prices below what we offer,
please alert us. It is quite possible that they are
offering a "knock out" product or not following the
manufacturer imposed policies known as "MAP." We
appreciate your telling us about them.
We will soon be introducing other branded products
where these restrictions do not apply.
We are committed to provide you with the best
products at great value. Your health is our primary
How to Buy
Purchasing items are very easy in our store thanks to
the robust electronic backend we have built in.
Peruse through the items. You have a variety of ways
to do that - by category, by
items, by price ranges, by search etc.
This will list items with a
short description. If you want to consider purchasing
this item click on 'add to cart'
button next to the item.
You can also click on the details button next to the
item or the image of the
product. This will take you to a page with more
information about the product such as
specifications, etc. Again click on "add to cart" to add
this item to your shopping
When you click on "add to Cart" button, you will be
presented with an option of
selecting how many (quantity) you want to purchase (column
marked Quantity) as well as a
summary of all items you have in the cart so far. Select
the quantity if you want
more than one item and then click on add to cart.
can now continue with your
shopping, looking at more items and adding items to the
cart. You can also select the
box under Select column by click on it and then clicking
delete button below to
delete this item from your cart.
Pure Encapsulations restricts us from showing the
prices unless you are a registered customer with us. The
registration process can take 1-2 days. Once registered,
you do not have to do this anymore. If you miss your
account information (like password), please contact us.
of Your Shopping Cart
You can view the contents of your cart and your
selections anytime by selecting the
"View Cart" button. You may remove items from your cart
here by checking the box next
to the item under the delete column and clicking the
delete button below.
When all of your selections have been made you may
begin to finalize your purchase by
selecting the "Check Out" button.
You will then be given the option of paying via
credit cards, via PayPal or by email. Choose the email
option if you want to mail
payment by check, money order etc. Paypal provides you a
secured way to pay for your
transactions that is safe. You do not have to join Paypal
to pay for an item if you
are using a credit card. If you wish to pay by check,
e-check etc., then you need to
be a member of paypal which is free. One of the added
benefit of using Paypal is that you do not have to
divulge your financial data to anyone else (we do not
know your info, only Paypal advises us that they
received payment from you - that is fine with us! You
can also make payment by credit card. This may be
beneficial especially for people who are outside the US
who have difficulty paying by Paypal. We can also
manually process your credit card if you get into any
Payment via Credit Cards and by Paypal
If you have selected to pay by paypal or by credit
cards, then you will
be taken securely to the secure
paypal server where your credit card information etc.
are taken, and processed. If
your credit card company accepts the charge, then paypal
will inform you immediately
and us. You will be returned to GrandmasRemedies.com Note
that we do not collect any
credit card information or store it; so there is no
chance of compromising your
privacy data. Paypal, an eBay company, has extensive
anti fraud checking devices;
please make sure that you provide an address where the
credit card send you the bill. Due to the widespread
fraud and identity theft, we cannot ship to any address
other than the address to which your credit card billing
statement is sent.
When the transaction has been completed - you will be
sent to a confirmation page.
Payment by Check, Money Order etc.
If you decide to send your payment by check or money
order, you will be asked to fill
out the pertinent information about shipping address
etc. and will be given an order
summary page and the amount due. Please print the order
summary page, and mail a copy
of it along with the check or money order to:
GrandmasRemedies.com fulfillment services
1477 Hunting Hollow Dr
Hudson, OH 44236, USA
After the check clears, we will ship your merchandise.
If we do not receive your check or money order within
10 days, your order will be cancelled and the item will
be released to the inventory. Please do not checkout if
you have no plan to consummate the purchase.
PS: If you need a few extra days to pay, please send
us an email describing your
situation. In most cases, we will be glad to comply with
your request and provide you
extra time without canceling your order. Send all such
See Also: Payment
After We Receive Your Payment
After we receive your payment, we will ship your
merchandise within 5 business days
(unless it is a special order item that may take longer
to process. If there is a
delay we will inform you right away.) Most of the small
items will be send by US
Postal Service first class mail or priority Mail 2-3 day delivery. Books
be sent by USPS Media mail.
Bulky items will be shipped by UPS ground, FedEX ground
or by other appropriate
Overseas orders will be sent by USPS Mail air mail
parcel service or Global Priority Mail if it is
Orders where the customers specify Express Shipping
will be sent by USPS Express Mail or via UPS 2nd day air
service as applicable.
See Also: Shipping
Items Requiring Expedited Shipping
Because the vitamins and supplements are not stocked
and are ordered from the factory everyday, these items
will take 3-5 business days to ship. Sometimes we can
expedite your order by having the orders shipped direct
from the factory to you by UPS 2nd day air service for
If your package is damaged on shipment, please file a
report with your delivering
courier right away as well as inform us with your order
number. Any damages noticed
must be reported within 5 days of receiving your items.
Due to the FDA rules, vitamins and supplements and
other health items cannot be returned.
More details can be found at our
Any additional costs such as duty, VAT, etc. charged
by foreign governments are your
responsibility. We have no control over how long an item
stays in customs, etc. It is our observation that items
shipped via Global Express Mail tend to be processed
quicker than those shipped via air mail. FedEx, DHL etc.
tend to expedite the customs handling; but they do cost
considerably more than the cost for standard Global
Priority Mail or Global Express Mail. We are not responsible for damages or delays incurred at
The customs policies of various countries differ. It
is the customer's responsibility to obtain all necessary
import licenses etc., if applicable, prior to placing
the order. We are not responsible if the item is
disallowed by the customs. No refund is given for
See Also: Customer